Terms of Service

Last Updated: July 2026

Overview

This website is operated by AnimePhoneCover.com (trading name of Zendai LLC). By accessing our website, browsing content, or placing an order, you agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree to these terms, please discontinue use of our services immediately.

1. Eligibility & Website Use

By using this site, you represent and warrant that you are at least the age of legal majority in your state or province of residence and that you have the legal right to enter into this agreement. You agree that you will not use our products for any illegal or unauthorized purpose and that you will not transmit any worms, viruses, or any code of a destructive nature through our website.

A breach or violation of any of these Terms will result in immediate termination of your access to our services.

2. Product Description & Accuracy

Important: Fan-Made Products

AnimePhoneCover.com products are fan-inspired designs and are NOT officially licensed by anime creators, studios, or production companies. Our products are created by independent fans and are not affiliated with or endorsed by any anime franchise, studio, or copyright holder. We are not the official source for anime merchandise.

Product Accuracy

We strive to display our products’ colors, designs, and images as accurately as possible. However, please note the following:

Display Variations: Screen settings and display technology vary significantly. We cannot guarantee that your monitor’s display of any color will be 100% accurate to the actual product. The colors you see on your screen may differ from the actual product due to lighting, monitor settings, and other factors.

Manufacturing Variations: Our products are digitally printed using advanced printing technology. Minor variations in color saturation, print alignment, or finish are considered normal and do not constitute manufacturing defects. These variations are typical of digital printing processes and do not affect product quality or durability.

Product Specifications: All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time without prior notice.

3. Pricing & Payment

Price Changes: Prices for our products are subject to change without notice. The price you see at the time of purchase is the price you will pay, but we reserve the right to change prices for future orders.

Order Acceptance: We reserve the right to refuse any order you place with us for any reason. In the event that we make a change to or cancel an order, we will notify you via the email address provided during checkout.

Payment Security: Payments are processed securely through third-party payment providers. We do not store your full credit card information. All payment information is handled according to industry security standards and our Privacy Policy.

Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for maintaining the confidentiality of your account information.

4. Shipping & Delivery

Shipping Times: Standard shipping typically takes 5-10 business days from the date your order is processed. Shipping times may vary depending on your location and current order volume. We will provide a tracking number via email once your order ships.

Shipping Costs: Shipping costs are calculated and displayed at checkout before you complete your purchase. You will see the total cost, including shipping, before finalizing your order.

Delivery: We use reputable shipping carriers to deliver your orders. Once your package is shipped, we are not responsible for delays caused by the carrier or customs (for international orders).

International Orders: For international orders, customers are responsible for any customs duties, taxes, or import fees. These fees are not included in the product price and will be collected by customs authorities upon delivery.

For complete shipping details, please see our Shipping Policy.

5. Returns & Refunds

We offer a 30-day return window from the date you receive your item. Returns are accepted for the following reasons:

Damaged or Defective: The case arrived damaged or with manufacturing defects
Wrong Item: You received a different design or product than what was ordered
Wrong Size/Model: The case does not fit the phone model you selected at checkout

Return Conditions: Items must be unworn, unused, and in original condition with all original packaging and tags intact. Custom orders and clearance products are final sales and cannot be returned.

Return Shipping: For returns due to our error (wrong item, defective product, or damage caused by us), we provide a prepaid return shipping label. For other returns, you are responsible for return shipping costs.

Refund Processing: Once we receive and inspect your return, we will notify you of approval within 5-7 business days. Approved refunds are processed to your original payment method and typically appear within 7-14 business days, depending on your bank.

For complete details, please see our Return & Refund Policy.

6. Satisfaction Guarantee

We stand behind the quality of our products. If your case arrives damaged or doesn’t fit your phone model as specified, we will replace it or refund your money. This guarantee covers manufacturing defects and errors on our part.

This guarantee does not cover normal wear and tear, user damage, or dissatisfaction with design choices. Please see our Return & Refund Policy for complete details on what is and is not covered.

7. Customer Support

Support Hours: Monday through Friday, 9:00 AM to 5:00 PM PSTEmail: [email protected]Phone: (+1)-423-291-2747Response Time: We aim to respond to all inquiries within 24 business hours during business hours.

Note: We do not provide support on weekends or holidays. If you contact us outside business hours, we will respond when we return to the office.

8. Intellectual Property

Our Content

Our website, including all text, images, graphics, designs, logos, and other materials, are owned by Zendai LLC (trading as AnimePhoneCover.com) and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any material on our website without our prior written consent.

Fan-Made Content

Our product designs are fan-inspired and created by independent designers. While we respect the intellectual property rights of anime creators and studios, our designs are fan-created interpretations. If any copyright holder believes our designs infringe on their intellectual property rights, they may contact us at [email protected], and we will investigate and take appropriate action, which may include removing the product.

User-Submitted Content

If you submit feedback, reviews, suggestions, or any other content to us, you grant us a non-exclusive, royalty-free license to use such content in any medium for any purpose, including marketing and product improvement.

9. Limitation of Liability

To the fullest extent provided by law, AnimePhoneCover.com and Zendai LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

This includes, but is not limited to, damages for loss of profits, loss of data, loss of use, or other intangible losses, even if we have been advised of the possibility of such damages.

10. Disclaimer of Warranties

Our products are provided “as is” without any warranties, express or implied. We make no warranty that our products will meet your expectations or that they are fit for any particular purpose. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

11. Governing Law & Jurisdiction

These Terms of Service and all related policies are governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles. Any legal action or proceeding arising out of these terms shall be brought exclusively in the state or federal courts located in California, and you consent to the jurisdiction of such courts.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.