Shipping Policy

Last Updated: March 2026

At AnimePhoneCover.com, we are committed to delivering your favorite anime phone cases to you safely and efficiently. Please review our shipping policy below to understand our process, delivery timelines, and international shipping procedures.

1. Order Processing & Fulfillment

Processing Time: Please allow 1–3 business days (24 to 72 hours) for our team to inspect, package, and prepare your order for shipment from our global warehouse.

Operating Days: Monday to Friday (excluding public holidays and weekends).

Business Hours: 9:00 AM – 5:00 PM PST

Note: Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

We offer international shipping, and the exact shipping fees for your order will be calculated and displayed at checkout based on your location.

Shipping Method	Estimated Transit Time
Standard International Shipping	5–10 Business Days

Transit time begins after the 1–3 day processing period is completed.

Note: Customers may need to pay an additional shipping fee for remote area addresses. All delivery timeframes shown on our website are estimated only and are not guaranteed. Actual delivery times may vary depending on the destination, customs processing, severe weather conditions, or other unforeseen circumstances beyond our direct control.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking information will become active within 24 to 48 hours, allowing you to monitor your package’s journey.

4. Customs, Duties, and Taxes

International Orders: Shipments sent outside of our global warehouse are sold exclusive of tax and may be subject to import duties, taxes, and customs fees, which may be levied once a shipment reaches your country.

Customer Responsibility: All charges for customs clearance are the sole responsibility of the customer. We have no control over these charges and unfortunately, we are unable to predict what they may be. For details of customs charges, please consult your local Customs authority for rates before placing an order.

5. Damages and Lost Packages

Damaged Items: AnimePhoneCover.com takes great care in packaging your items securely. However, if your order arrives damaged, please contact our customer service team immediately with clear photos of the damaged item and packaging. We will work with you to resolve the issue promptly.

Lost Packages: If your tracking information shows that your package was delivered but you have not received it, please check with your neighbours or local post office. If you still cannot locate your package, please contact us for further assistance.